We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
.returns-widget-wrap {
padding: 16px;
display: flex;
justify-content: center;
}
.returns-widget {
width: 100%;
max-width: 920px;
border: 1px solid rgba(0, 0, 0, 0.12);
border-radius: 16px;
background: transparent;
color: inherit;
font: inherit;
overflow: hidden;
}
.returns-widget-grid {
display: grid;
grid-template-columns: 1fr 1.15fr;
background: inherit;
}
.returns-widget-copy {
padding: 28px 24px;
border-right: 1px solid rgba(0, 0, 0, 0.08);
background: rgba(0, 0, 0, 0.02);
}
.returns-widget-title {
margin: 0 0 10px 0;
font: inherit;
font-size: clamp(1.6rem, 2.2vw, 2.1rem);
line-height: 1.05;
letter-spacing: 0.02em;
color: inherit;
font-weight: 700;
}
.returns-widget-subtitle {
margin: 0;
font: inherit;
font-size: 0.95rem;
line-height: 1.45;
color: inherit;
opacity: 0.85;
max-width: 28ch;
}
.returns-widget-form-wrap {
padding: 22px 20px 16px;
display: flex;
align-items: center;
background: inherit;
}
.returns-widget-form {
width: 100%;
margin: 0;
}
.returns-widget-field {
margin-bottom: 10px;
}
.returns-widget-input {
width: 100%;
height: 44px;
box-sizing: border-box;
padding: 0 14px;
border: 1px solid rgba(0, 0, 0, 0.18);
border-radius: 10px;
background: transparent;
color: inherit;
font: inherit;
font-size: 0.95rem;
outline: none;
transition: border-color 0.15s ease, box-shadow 0.15s ease, background-color 0.15s ease;
}
.returns-widget-input::placeholder {
color: currentColor;
opacity: 0.55;
}
.returns-widget-input:focus {
border-color: currentColor;
box-shadow: 0 0 0 3px rgba(0, 0, 0, 0.08);
}
.returns-widget-submit-row {
display: flex;
justify-content: center;
padding-top: 4px;
}
.returns-widget-submit {
width: 100%;
min-height: 44px;
border-radius: 10px;
cursor: pointer;
font: inherit;
font-weight: 600;
padding: 10px 16px;
transition: transform 0.08s ease, opacity 0.15s ease;
/* Theme-friendly defaults (can be overridden by store CSS) */
border: 1px solid currentColor;
background: currentColor;
color: #fff;
}
.returns-widget-submit:hover {
opacity: 0.92;
}
.returns-widget-submit:active {
transform: translateY(1px);
}
/* If the store has a dark background and inherited text is light,
this keeps the panel readable without forcing a brand color */
.returns-widget .returns-widget-copy,
.returns-widget .returns-widget-form-wrap {
backdrop-filter: saturate(105%);
}
@media (max-width: 720px) {
.returns-widget-wrap {
padding: 12px;
}
.returns-widget-grid {
grid-template-columns: 1fr;
}
.returns-widget-copy {
border-right: 0;
border-bottom: 1px solid rgba(0, 0, 0, 0.08);
padding: 22px 18px;
}
.returns-widget-subtitle {
max-width: none;
}
.returns-widget-form-wrap {
padding: 16px 14px 14px;
}
}
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded back to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at help@wearteri.com
